Privacy Policy

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Privacy Policy

At Westend Business Hub, your privacy is important to us. This policy outlines how we handle your personal information. We take data protection seriously and are committed to keeping your information secure.

By providing us with your personal details, you consent to us collecting, storing, and using them in agreement with this policy. This policy may be updated from time to time, so please revisit our website (westendbusinesshub.com.au/) for the latest version.

We receive and use various information to deliver our services to you. There may be instances where we disclose your information, but these will be clearly explained in the full privacy policy, which you can find on our website.

Types of Information We Collect

We collect several types of information to process our services, supports, transactions, and others. This information may include personal, transactional, and browser information. Here details:

Personal Information: We receive personal information when you book our services, such as your name, contact details, address, and other necessary information. This information is essential to confirm your booking and provide any necessary communication regarding the service. Here are the details:

  • Name
  • Street Address
  • Email Address
  • Contact Details
  • Social Media information
  • Date of Birth
  • Occupation

Billing Information: We collect secure billing information to process service payments. Depending on your chosen payment method, this typically includes your credit card details or bank account information. Following billing information, we collect depending on services:

  • Banking Details
  • Credit Card Information
  • Payment Gateway

Browser Information: When you visit our site, we collect information from your web browser to enhance your experience and improve our website. This may include your device ID, type, location, etc. This data helps us understand user behavior and optimize our website for better functionality and user experience. Here are the browser information we may collect in that case:

  • IP Address
  • Browser Type
  • Operation System
  • Cookies
  • Domain Type
  • Server Location

How Do We Collect Information?

We collect your personal information in several ways. You might provide it directly by contacting us through our website, filling out online forms, emailing, calling, or texting. We might also collect it indirectly when you visit our website or social media pages. This can be done through tracking tools and cookies that store information on your device.

Here is the process of our collecting information

  • Using website’s registration, booking or contact form.
  • When you comment and subscribe to our email or newsletter.
  • Through tracking tools and cookies on our website.
  • By direct booking form when users visit our place.

Cookies Policy

Westend Business Hub uses cookies, which are small data files stored on your browser by our website. These cookies help us track your activity on the site, understand how you interact with it, and identify areas for improvement. This ultimately helps us enhance your overall user experience.

You have the option to disable cookies through your browser settings. However, it’s important to note that doing so may limit your ability to use certain features and functionalities of our website.

Our website may contain links to other websites that we believe may be of interest to you. While we strive to include only trusted links, we are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit before submitting any personal information.

Disclosure of Your Information

We take your privacy seriously. We understand that you trust us with your personal information, and we want to be transparent about how we collect, use, and disclose that information. Since we work with some third party trusted service providers, we have to disclose some information to keep our website and services running. Here are the party whom we disclose information with your consent:

  • Our staff and support team.
  • Data analytics and IT support team.
  • Third party tools and software providers.
  • Payment gateway operator.
  • Auditors and compliance partners.
  • Law enforcement and legal entities.
  • Government agencies and regulatory bodies.

Data Protection

We understand the importance of protecting your data. That’s why we take a multi-layered security approach to keep your information safe. Your data is stored on secure servers with industry-standard encryption technology, making it unreadable to anyone unauthorized. We also have strict access controls in place, so only authorized personnel can access your information. Additionally, we conduct regular security reviews to identify and address any potential threats.

Our website is secured with SSL or TLS certificates, ensuring all communication between your browser and our servers is encrypted. This encryption ensures that any personal information you provide, like credit card details or login credentials, remains confidential and protected from unauthorized access.

Accessing Your Information

You have the right to access your personal information! Simply contact us using the details below and we’ll provide it whenever possible. In some rare cases, we might not be able to share everything due to specific reasons, and we’ll explain why in those situations.

We may also ask you to verify your identity for security purposes before processing your request. Additionally, if you believe any information we hold about you is incorrect, please let us know. We’ll take all reasonable steps to ensure it’s corrected immediately.

Changes to This Policy

To ensure our Privacy Policy reflects these advancements, we reserve the right to update it at any time. We’ll keep you informed by sending updates to your email address or by posting them prominently on our website. We recommend you review this Privacy Policy from time to time. This way, you’ll always be aware of how we control your information.

If you need to know more about our Privacy Policy or need to access to your information, contact us using the following details:

Contact: 0433 886 969
Address: Level 1/44 Watton St, Werribee VIC 3030
Email: westendbusinesshub@gmail.com

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