Terms and Conditions

Welcome to Westend Business Hub.

These Terms and Conditions outline the rules for using our website (westendbusinesshub.com.au/) to access the services, support, and information we offer. By accessing our site or booking our services, you agree to the rules and regulations outlined on this page. So, before using our website for service or information, please read these terms and conditions properly.

We use the following terms throughout these Terms and Conditions:
“Member,” “You,” and “Your” refer to you or the person who has access to our site and uses our services or information. In the same way, “Ourselves,” “We,” “Our,” and “Us” refer to Westend Business Hub.

We reserve the full rights and authority to change, modify, and rectify the information and contents of the website (westendbusinesshub.com.au).

We provide coworking services and facilities for everyone around the world. Anyone from Australia or overseas can access our services. Based on the plans, we provide the following services for our members:

• Regular dry cleaning
• Well furnished furniture
• High-speed dedicated WiFi connection
• IT and technical support
• Printers, scanner, and copier in the common corner
• Air conditioning and electricity for reasonable office use
• Coffee machine and snack bar
• Mail and delivery acceptance on your behalf
• Answering call service for virtual member
• Business consultancy service
• Registered business address
• Access to the meeting room
• Gallery book and magazine
• Free public computer
• Relax and entertainment room
• Keycard Access
• 24/7 Surveillance

• Desk members can access their spaces from 8:00 am to 6:00 pm on Monday to Friday.
• Office Members can access their offices at any time, 24/7.

In accordance with these Terms and Conditions, membership benefits and privileges are only available to those who have completed and submitted the online membership application form. Upon successful enrollment, you will officially become a member and be granted access to all the associated benefits.

To ensure accurate records, it is essential that you inform your designated location manager of any changes to your member list, such as additions or removals. Any modifications require a signed application form to be submitted for our records.

This agreement specifies the designated number of members allowed access to our facilities. Exceeding this agreed-upon number will require the purchase of additional day passes to ensure there is adequate space for all members.

Finally, it is important to note that membership agreements are not transferable. These agreements are exclusive to the enrolling party and their designated team members.

All information and materials displayed on our website, including templates, texts, graphics, images, audio, videos, and any other digital content, are protected by copyright. These materials are our sole property.

You are strictly prohibited from using any of our website’s content for personal or commercial purposes without our prior written consent. This includes, but is not limited to, using, copying, reproducing, or modifying our content in any way.

The trademarks, logos, and service marks displayed on our website (westendbusinesshub.com.au) whether registered or unregistered, are our exclusive property. Please note that materials you receive as part of our services may not be subject to these restrictions.

Your membership begins with an initial invoice that includes the membership fee.
Invoices are due on the first of each month and can be paid using the methods listed on the invoice or via bank transfer or selected payment gateways.

The membership fee covers services for the number of employees you agreed upon at signup. If you have additional members who need access, you’ll need to purchase day passes for them.

Membership rates are subject to change, but you’ll be notified in advance and have the opportunity to discuss the new terms before they take effect. If you disagree with the changes, you can terminate your membership with proper notice.

Similarly, any discounts offered on memberships may have a limited term. If you terminate your membership early, you may be responsible for retroactive charges to cover the full cost of the discounted period.

The person receiving the invoices will be listed on the membership agreement form. If you need to change the invoice recipient, you’ll need to provide written notification to your location manager.

Your membership grants you access to our facilities for office purposes only and specifically for the business you identified in your application. Any use beyond this scope requires our prior written consent:

• While you enjoy 24/7 access to your designated desk and the common areas, please note that sleeping on the premises is strictly prohibited.
• Our facilities are designed to promote productivity. We kindly ask that you refrain from conducting auctions or sales within the workspace.
• You are welcome to use our address as your business address or registered office for official purposes.
• To maintain a healthy and pleasant environment for everyone, smoking is not permitted anywhere on the premises.

We request all our members to accustom themselves to this Code of Conduct, which promotes a professional and respectful environment. Here are some key points:

• Be courteous and professional towards staff, other members, and their guests.
• Maintain a clean and organized workspace around your desk.
• Utilize facilities appropriately and for their intended purpose.
• Avoid altering the existing setup of the workspace.
• Treat all aspects of the facilities with care.
• Refrain from installing partitions or making unauthorized modifications.
• Do not bring any explosive, flammable, or corrosive materials into the building.
• Avoid any actions that obstruct or prevent others from using the facilities.

Your membership becomes active upon our acceptance of your application and continues until it’s terminated under the terms outlined here.

We reserve the right to terminate your membership immediately with written notice for the following reasons:

• Overdue payment of fees according to our payment terms.
• A significant change in the nature of your business that conflicts with your membership and our values.
• If you provide any fabricated data or info to lead us in a wrong way.
• Promoting illegal, toxic, harmful content or materials.
• Promoting hate speech, violence, or discrimination.
• Utilizing the membership for activities that could damage our reputation or endanger the safety of others.

We reserve the right to modify these Terms and Conditions at any time at our sole discretion. Any changes will be reflected on this page. We recommend you periodically review these Terms and Conditions to ensure you are up-to-date on the latest terms.

Your continued use of our website or services following the posting of any revised Terms and Conditions indicates your acceptance of the new terms.

For any questions regarding these Terms and Conditions, contact us at westendbusinesshub@gmail.com.